Shipping Policy

Last updated: November 14, 2026

Where we ship

We ship to all 50 US states and Washington, DC. We can't ship to P.O. boxes, APO/FPO addresses or US territories yet.

How much it costs

• Free standard shipping on orders of $59 or more (the total after any discount).
• $4.95 standard shipping on orders under $59.

How long it takes

We pack your order within 1 to 3 business days. It then arrives in 3 to 7 business days from a US warehouse. Alaska and Hawaii can take a few days longer. Business days are Monday to Friday, not counting US holidays.

If we learn that an item will take longer than we said, we'll email you before it ships. You can then wait or cancel that item for a full refund.

Your order may arrive in more than one package. Shipping costs the same either way.

Christmas

To get your order by Christmas in the contiguous US, order by December 14. This is our best estimate from the carriers' schedules, not a guarantee.

Tracking

When your order ships, we email you a tracking number. If you haven't heard from us within 3 business days of ordering, write to us and we'll check.

Changing the address

Please check your address at checkout. If it's wrong, contact us within 12 hours and we'll fix it before the order is packed. Once a package has shipped, we can't change where it goes.

Lost, late or marked delivered but not there

If tracking says delivered but you can't find the package, check around your door and with your neighbors, then contact us within 14 days. If a package is lost by the carrier, we'll send a replacement or refund you in full.

Questions

A real person answers every message within one business day. Contact us.